14-Day Return Policy
We gladly accept returns on all items for a full refund within 14 days from time of delivery. Items must be unworn and have all original tags attached.
We kindly ask that you do not send your return using a personal shipping label. Please contact us at email@example.com to receive a label so that we are able to track your package for a faster return.
Please note returns must be postmarked within 7 days of receipt of your return authorization email. All returns postmarked after 7 days are subject to a $10 late return fee deducted from the total refund amount.
Your refund will be credited to the original method of payment with return shipping fees deducted.
Need to Request a Return?
Please contact us at firstname.lastname@example.org to receive a return shipping label to be printed and attached to the original packaging.
How to Return
Items must include the gift box and canvas bag in its original condition.
Please note returns must be postmarked within 7 days of receipt of your return authorization email.
You may drop off return packages with a Canada Post return label at any Canada Post location.
When Will I Receive My Refund?
Please allow 7-10 business days for your refund to be processed from the time your return package has been received.
How to Return a Gift
Please send an email to email@example.com and include the purchaser's name, order number, and the item(s) you wish to return.
Refunds on gift returns will be processed in the form of store credit. You may exchange for another item by using this credit to place a new order online.
Currently we do not offer exchanges on our items.
Rules & Restrictions
We reserve the right to reject any returns that do not comply with the conditions above. If your package is not accepted, it will be sent back to you and a refund will not be granted.
Because the resolution and colour composition of each computer monitor, tablets and mobile device varies, we cannot guarantee the accuracy of the colours of products displayed on our website.